Privacy Policy

1. IDENTITY AND CONTACT DETAILS OF THE CONTROLLER:
SOVREN HOUSE GROUP, S.L., with identification number B66380148 and domiciliated at Muelle Oriental 1, Edificio E, 08039, Barcelona, Spain (Sovren or the Company) is the controller of your personal data.
            This privacy policy provides information on the use to be made by the Company of your personal data as a web user (the website).
            
            The purpose of this Privacy Policy is to provide information on your rights under the General Data Protection Regulation (GDPR).
            
            Should you have any questions regarding the processing of your data, please contact the Company at the following E-mail address: info@sovrenhousegroup.com
            
            We inform you that Sovren SLU domiciliated at Conjunt Residencial RIBASOL, BLOC 3, 3-5 AD400 Arinsal, la Massana, Andorra and with registration number L-704866-C, is the owning Company of Sovren House Group, S.L. being also part of the group of companies the following Spanish Companies:
            
            Y.S.M. MARINAS Y PUERTOS DE ESPAÑA, S.L., B57793077, Plaça sa Riba, 11, 07800, Eivissa, Illes Balears, Spain
            
            NAUTICAL ACADEMY EUROPE, S.L., B66120379, Muelle Oriental 1, FT2/01, 08039, Barcelona, Spain
            
            INTERNATIONAL YACHT REGISTER SPAIN, S.L. B66140385, Muelle Oriental 1, Edificio FT2/02, 08039 Barcelona, Spain
            
            DOVASTON CREW, S.L., B57838377, Calle Versalles 9-A, 07015 Palma de Mallorca, Illes Balears, Spain
            
            SOVREN NAUTICAL ACADEMY, S.L., B57677627, Carrer d’Espartero 8, Local C, 07014 Palma de Mallorca, Illes Balears, Spain.
            
            We inform you that the Sovren SLU (to which the Company belongs) has a Data Protection Officer who may be contacted at the following email address: dpo@sovren.group
            
            We reserve the right to modify this Privacy Policy to adapt it to new legislation, case law or interpretation of the Spanish Data Protection Agency or any modification in the Companies. In this case, such changes shall be announced, indicating clearly and in good time the changes made, and requesting, if necessary, the acceptance of such changes.
            
2. WHAT KIND OF DATA ARE WE GOING TO USE?
Identifying data, personal characteristics, economic and financial data, social, academic and professional circumstances and details of employment.
            
            You must provide truthful information and in order to ensure that the information provided is always up to date and does not contain errors, you should inform the Company as soon as possible of any amendments to or changes in your personal data by sending an email to: info@sovrenhousegroup.com

            
3. GENERAL INFORMATION

In this privacy policy you will find the following information for each of the different types of data processing carried out by the Company:

  1. The purposes of the processing of your data, that is, the reason why the Company is processing your personal data.
  2. The legal basis that enables the Company to process your data
  3. The possible disclosure of your data to third parties, as well as the ground for the disclosure. For these purposes we inform you that we do not disclose your personal data to third parties outside our group of Companies unless there is a legal obligation to do so. Your personal data may be accessed by the Company’s data processors, that is, the service providers who need to access your personal data in order to perform their duties.
    You may request more detailed information on the recipients of your data by sending an email to dpo@sovren.group indicating the specific recipients in relation to which you require information.
  4. The existence of potential international data transfers.
  5. The storage period of the data provided by you. Your data will remain blocked, for the purposes of handling legal, administrative or tax claims, for the periods stipulated in the applicable legislation.

4. FOR WHAT PURPOSES ARE WE GOING TO USE YOUR DATA?

  1. To attend to the queries of the Users who contact us through the Contact forms or Forms enabled for this purpose.
  2. For fiscal, accounting and administrative management in order to manage the service that you request and the corresponding legal obligations that arise from the service provided.
  3. To send commercial communications related to the products or services offered by e-mail, fax, SMS, MMS, social communities or other electronic or physical means.

5. WHAT ARE THE LEGITIMATE GROUNDS FOR TREATMENT?
When the basis for processing is consent, we will ask for your consent as a legitimate basis for using your data. Bearing in mind that you can revoke it at any time by sending us an email to info@sovrenhousegroup.com.
                
                We will also use your personal data to comply with accounting, tax and administrative obligations arising from the service agreement we have with you.
                We may also process your personal data due to a legitimate interest in sending you personalised commercial communications or newsletters, both by ordinary and electronic means, relating to our group products and services.
            
6. HOW LONG WILL WE KEEP YOUR DATA?
We will keep your data in our information systems for as long as it is necessary, to continue your relationship as a customer and to comply with legal obligations.
            
7. WHAT KIND OF DATA DO WE USE?
Your data will not be passed on to third parties except in cases where there is a legal obligation, you expressly authorize us to do so and/or when necessary to comply with the contract agreed with you to provide you with our services.
                
                In order to manage the services and/or products you request, in some cases, it will be necessary to transfer your data to companies of the same group and/or service providers, for administrative purposes, storage or to support communication.
                
                Data transfers outside the European Union are not envisaged, except in cases where you expressly authorise us to manage the service we offer.

            
8. HOW CAN YOU EXERCISE YOUR RIGHTS?

You may exercise the following rights:

  1. Right of access to your personal data to know which data are being processed and the processing operations that are being performed with that data.
  2. Right to rectification of any inaccurate data.
  3. Right to erasure of your personal data, where possible.
  4. Right to request the restriction of the processing of your personal data where the accuracy, legality or need to process the data is doubtful, in which case we may store your data for the exercise or defense of claims.
  5. Right to data portability, when the legal basis that enables us to process them, of those indicated in the above information, is the contractual relationship or your consent.
  6. Right to object to the processing of your personal data, when the legal basis that enables us to process them, of those indicated in the above information is legitimate interest. For such purposes, we will cease to process your data unless we have a compelling legitimate interest or it is for the establishment, exercise or defense of legal claims.
  7. Right to withdraw your consent at any time

You may exercise your rights at any time, without charge, by sending an email to info@sovrenhousegroup.com indicating the right you wish to exercise and your personal particulars.

                If you consider that we have not adequately processed your personal data, you can contact the Data Protection Officer at dpo@sovren.group. You may also lodge a complaint with the Spanish Data Protection Agency if you consider that data protection legislation has been breached in the processing of your personal data.
            
9. WHAT KIND OF DATA IS INDISPENSABLE?

Completion of all the fields marked with an asterisk (*) on the website forms is compulsory. Failure to fill out any of these fields could prevent the provision of services or information requested, freeing the Company from any responsibility for the failure to provide or incomplete provision of these services. By clicking on the ‘Accept’ button (or similar) on such forms, you state that the information and data provided are accurate and true.

10. COOKIES

The Company will only use data storage and recovery devices (‘Cookies’) where the user has granted its prior consent in such connection in line with what is indicated in the pop-up window on the user’s web browser when the user accesses the website for the first time and in the other terms and conditions indicated in the Cookies Policy which all users should be familiar with.

11. SECURITY MEASURES

The Company will adopt the security measures required by the GDPR in line with the nature of the data processed from time to time. This notwithstanding, the technical security of a medium such as the Internet is not impregnable and there may be wilful misconduct on the part of third parties, although Sovren has put in place all measures within its power to prevent such misconduct.

12. MINORS

Minors may not use the services available via the website without prior authorization from their parents, guardians or legal representatives. Such parents, guardians or legal representatives are the only parties responsible for all the acts performed via the website by the minors in their care, including completing forms with the personal data of such minors and ticking the accompanying acceptance boxes.